Privacy Policy

Last Updated: 02-28-2024

1. Introduction

IndicAlert.com ("IndicAlert", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.indicalert.com (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

We may collect personal information from you such as your name and email address when you voluntarily submit it to us through the Website. Additionally, we may automatically collect certain information about your device and usage of the Website, such as your IP address, browser type, operating system, and interactions with the Website.

3. Use of Information

We may use the information we collect from you to:

Privacy Policy for Indicalert

At Indicalert, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect and how we use and protect it.

Personal Information We Collect

When you interact with our platform, we automatically gather certain information about your device. This includes details such as your web browser, IP address, time zone, and cookies stored on your device. Additionally, as you navigate through our platform, we collect data about the specific pages you view, the referral sources that directed you to us, and your interactions with our platform. We refer to this automatically collected information as "Device Information."

We collect Device Information using various technologies, including:

  • “Cookies”: These are small data files stored on your device, often containing an anonymous unique identifier. For more details on cookies and how to manage them, please visit here.
  • “Log Files”: These files track actions on our platform, capturing data such as IP addresses, browser types, Internet service providers, and timestamps.
  • “Web Beacons, Tags, and Pixels”: These electronic files record information about your browsing behavior on our platform.

Furthermore, when you make a purchase or attempt to do so, we gather specific details from you, including your name, billing and shipping addresses, payment information (such as credit card numbers), email address, and phone number. We term this information as "Order Information."

In this Privacy Policy, when we mention "Personal Information," we encompass both Device Information and Order Information.

How We Use Your Personal Information

We utilize the Order Information we collect primarily to fulfill orders placed through our platform. This involves processing payment details, arranging shipping, and providing order confirmations and invoices. Additionally, we may use this information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising tailored to your preferences, where applicable

The Device Information we gather assists us in screening for potential risks and fraud, particularly concerning IP addresses. Moreover, it aids us in enhancing and optimizing our platform, generating analytics on customer browsing behavior, and assessing the effectiveness of our marketing endeavors. We also use contact information for the purpose of system alerts, such as text message-based price alerts.

Sharing Your Personal Information

We may share your personal information with third-party service providers to facilitate various aspects of our operations, as described above. For instance, we utilize payment processing services from providers like PayPal, Stripe, and Host Merchant Services for our online transactions. Each of these companies has its own policies regarding the use of personal information, which you can review on their respective websites.

Furthermore, we employ Google Analytics to gain insights into how our platform is used by our customers. Information on how Google handles personal data can be found here, and you can opt out of Google Analytics here.

Additionally, we may disclose your personal information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Security Measures

We take the necessary precautions to safeguard your information. Whether online or offline, your sensitive data is encrypted and securely transmitted. Access to personally identifiable information is restricted to employees who require it for specific job functions, such as billing or customer service. Our computer systems and servers storing such information are maintained in a secure environment.

Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising operates, please visit the Network Advertising Initiative's educational page here. You can opt out of targeted advertising through various services, as outlined in the provided links.

Your Rights

If you are a European resident, you have the right to access, correct, or request deletion of the personal information we hold about you. If you wish to exercise these rights or have any inquiries, please contact us using the information provided below.

Moreover, if you are a European resident, please note that we process your information to fulfill contracts or pursue legitimate business interests. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your order information for our records unless you request its deletion.

Age Restriction

Our platform is not intended for individuals under the age of 18.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].